Legal
Refund Policy
Skillbulb package and subscription refunds are reviewed based on delivery status, usage, and support history.
Refund eligibility
- - Refund requests are reviewed based on delivery status, account usage, support history, and whether the purchased package was delivered as described.
- - If you believe a charge is incorrect or a purchased package has not been delivered as described, contact Skillbulb within 14 days of purchase.
Trials and subscriptions
- - Trial rules and renewal timing depend on the plan selected at checkout.
- - Cancelling a subscription stops future renewal charges. It does not automatically refund already delivered service periods.
Digital product and service policy
- - Generated workspaces, AI-created assets, company blueprints, operating cycles, consulting time, and custom setup services may be non-refundable once delivered or materially used.
- - Setup fees, domain or third-party provider charges, usage-based costs, and completed custom work may be non-refundable unless required by law.
How to request a refund
- - Email your account email, transaction date, plan or package, and reason for the request to founder@skillbulb.com.
- - Refund reviews are normally processed within 5 to 10 business days after Skillbulb has the details needed to investigate.
Contact founder@skillbulb.com with your account email, transaction date, and reason for the request.